This Privacy Policy governs the manner in which WARSITECH EST ("us," "we," or "our") collects, uses, maintains, and discloses information collected from users (referred to as "you" or "user") of the Venus United mobile application ("the App"). This Privacy Policy applies to the App and all products and services offered by Venus United.

1. Information We Collect

1.1 Personal Information :

We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and other contact details when you contact us through the provided email address or when you make a reservation at our resort.

1.2 Usage Information :

We may also collect information about how you use our App, including your device information, IP address, browser type, operating system, and other technical details. This information is collected through cookies and similar tracking technologies to improve the functionality and performance of our App.

1.3 Permissions and Access to Sensitive Information :

The App may require certain permissions and access to sensitive information on your device to provide specific features or functionalities. These permissions may include access to your camera, external storage, and internet. However, please note that our App does not access or collect any sensitive information such as location data, capture photos or videos. Therefore, the permissions requested by the App, including access to fine and coarse location, are not utilized and remain unused. The camera permission is solely utilized for functionalities such as changing profile pictures and scanning QR codes within the App.

The App requires the following permissions:

Read External Storage: This permission allows the app to read data from external storage, enabling you to access and view files stored on your device.

Write External Storage: This permission allows the app to write data to external storage, enabling you to save files and data generated within the app to your device.

Camera: This permission allows the app to access the device's camera for functionalities like changing profile pictures and scanning QR codes.

Internet: This permission allows the app to access the internet in order to provide various online functionalities. It enables the app to download and upload data, sync with remote servers, or offer real-time information.

2. Use of Information

2.1 Personal Information :

We use the personal information you provide to us solely for the purpose of communicating with you and fulfilling your requests, such as responding to your inquiries, processing reservations, and providing customer support.

2.2 Usage Information :

The usage information we collect is used to analyze trends, administer the App, improve our services, and customize your experience. This information may also be used for security purposes, such as identifying and preventing fraudulent activities.

3. Sharing of Information

We may share your personal information in the following circumstances: With service providers who assist us in operating our business and providing services to you (e.g., payment processors, customer support services).With your consent or as otherwise required by law.

4. Security

We value the security of your personal information and strive to implement commercially acceptable measures to protect it. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure and reliable. We cannot guarantee the absolute security of your personal information.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Prominent Disclosure

Venus United respects your privacy and is committed to protecting your personal information. Our app utilizes an API as a backend to enhance its functionality and provide you with a seamless user experience.

API Usage:

Venus United employs an API as a backend to facilitate secure data processing and storage, enable efficient communication between the app and our servers, and deliver personalized content and services. We ensure that the API adheres to stringent security measures to protect your information.

Permissions and Sensitive Information:

To provide you with specific features and functionalities, Venus United utilizes an API as a backend to enhance the app's performance and deliver personalized content. While the API integration enables seamless data processing and storage, it's important to note that our app does not directly interact with APIs or services that access sensitive information. The API serves as a secure intermediary between the app and our servers, ensuring efficient communication and data transfer. We prioritize the privacy and security of your personal information and strictly adhere to industry-standard protocols to safeguard your data.

Location Permission:

Venus United does not require access to your device's location. We do not track your location continuously, and we will never access it without your explicit consent. Our app does not utilize location data for any specific functionality.

Contacts Permission:

Venus United requests access to your contacts to enable you to easily connect and share content with your friends or contacts. We will never use your contacts for any other purpose without your explicit consent.

Camera:

Venus United requires access to your device's camera solely for the purpose of scanning QR codes, enhancing user experience, and allowing you to quickly access relevant information or exclusive content. The app does not capture or store any images or videos taken through the camera for any other purpose. We prioritize your privacy and ensure the security of your personal information.

Photo Gallery:

Venus United requests access to your device's photo gallery to enable you to conveniently upload a profile image or personalize your account. This feature allows you to choose an existing photo from your gallery as your profile picture or customize your app experience by selecting images for specific tasks or functions within the app. We assure you that we will never access or use any of your photos for any reason without obtaining your explicit permission.

Privacy and Security Measures:

At Venus United, we understand the significance of safeguarding your privacy. We adhere to strict data protection practices and do not collect, share, or store any personal data without your explicit consent. Any information accessed through permissions, including location, contacts, or camera, is used exclusively within the app's functionality and is not shared with third parties.

Transparency and Consent:

We are committed to maintaining transparency regarding the usage of the API and permissions in Venus United. Should you have any concerns or queries regarding the API or permissions, please feel free to contact us at info@venusunited.com . We highly value your trust and are here to address any questions you may have.
At Venus United, we understand the importance of protecting your privacy. Please be assured that we do not require or utilize any special permissions or access to sensitive data beyond these mentioned functionalities. We do not access or collect any sensitive information, such as location data, financial data, or health information. The App does not interact with any APIs or services that access sensitive information.
We value your privacy and are committed to safeguarding your personal information. If you have any concerns or questions about the permissions requested by the App, please feel free to contact us for further clarification. info@venusunited.com .

7. Children's Privacy

Our App is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the updated Privacy Policy on the App or through other communication channels. It is your responsibility to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy or the practices of the App, please contact us at info@venusunited.com . We will be happy to address any concerns you may have.